Over the last two years, I’ve read roughly 500 SaaS contracts. Software-as-a-service agreements, terms of service, master subscription agreements — the documents that govern every piece of software your business runs on.
Most of them are terrible. Not terrible in a boring way. Terrible in a “this clause could destroy your business” way. This episode is about the patterns I found, the clauses that should scare you, and the one thing almost every SaaS contract gets wrong.